The course is supervisor training built on Training Within Industry (TWI). It leads with TWI Job Instruction, the method for teaching any jobsite task right and the same way every time, and it is taught for construction crews and real jobsite tasks. The Builder app is the companion tool: it keeps the breakdowns and training records after the course is over.

What supervisors learn and practice

• The 4 Steps of Job Instruction: Prepare the worker, present the operation, try out performance, and follow up.

• The Job Breakdown Sheet: Important steps, key points tagged for safety, quality and knack, and the reason behind each key point.

• Practice and Teach-Back: Supervisors practice in pairs, then teach a task back and get feedback.

• A Real Task From Their Own Work: Each supervisor brings one real task and leaves with a finished breakdown for it.

The five needs of supervision

TWI is built around five things every supervisor needs. The course focuses on instructing and supports the rest.

• Knowledge of the Work: Supervisors must understand the technical aspects, processes, and tasks their team performs to provide clear guidance and ensure operational efficiency.

• Knowledge of Responsibilities: Supervisors need clarity on their roles, company policies, and expectations to make informed decisions and maintain accountability.

• Skill in Instructing: The heart of the course. Supervisors train employees using TWI Job Instruction, so tasks are performed correctly and safely.

• Skill in Improving Methods: Supervisors analyze and optimize work processes by eliminating waste and implementing better methods to boost productivity and quality.

• Skill in Leading: Strong leadership fosters trust, motivates teams, and builds positive relationships, creating an engaged and collaborative work environment.

After the course

Supervisors keep building and sharing breakdowns in the Builder app and track who is trained. An optional monthly on-site coaching day helps them put Job Instruction to work on real tasks with their crews.

I guide organizations in building a robust safety culture by designing engaging systems with tangible, measurable outcomes that drive active participation among supervisors and craft employees, significantly enhancing safety when everyone understands what matters, why it matters, and how it’s measured.

• Clear Safety Priorities: I help establish well-defined safety goals, ensuring employees at all levels know what’s critical to maintaining a safe workplace.

• Engaging Communication: I create strategies to communicate the “why” behind safety practices, fostering buy-in and commitment from supervisors and craft workers.

• Tangible Metrics: I develop measurable safety indicators, such as incident rates or training completion, to track progress and provide visible results.

• Supervisory Empowerment: I coach supervisors to lead by example, reinforcing safety protocols and motivating teams through consistent engagement.

• Craft Employee Involvement: I design systems that encourage craft workers to actively participate in safety initiatives, creating a collaborative culture where safety thrives.

I help contractors reduce risk while improving the processes that keep construction moving. Safety works best when it is approachable and easy for everyone on the crew to engage with, so I build OSHA compliance into the way the work already gets done instead of stacking paperwork on top of it. And when questions or investigations come up, I am in your corner.

• Simple Work-Process Systems: I design streamlined processes that build OSHA requirements into daily work, so compliance is straightforward and sustainable, and helps streamline construction instead of slowing it down.

• Safety That’s Easy to Engage With: I keep systems clear and plain-language, so supervisors and crews understand them, use them, and make safety part of the everyday conversation.

• Reducing Risk Up Front: I focus on proactive measures that find and fix problems early, to help avoid citations and keep people safe.

• OSHA Investigation Support: I guide companies through OSHA investigations with proper documentation and clear communication, keeping the process calm and the risk low.

• Citation Defense and Informal Hearings: As a subject matter expert in OSHA cases and informal hearings, I give strategic advice to navigate regulatory challenges and defend citations effectively.

I mentor safety professionals in organizations of all sizes, sharing my expertise to enhance their skills, teaching TWI principles and basic safety management, and guiding them along their career paths to strengthen the entire organization’s safety culture. Through personalized coaching, I empower safety teams with practical tools, public speaking confidence, and strategic insights to lead effectively and inspire others.

• TWI Principles Training: I teach safety professionals the Training Within Industry (TWI) framework, equipping them with structured methods to train and lead teams effectively.

• Safety Management Coaching: I provide hands-on guidance on managing safety programs for organizations or projects, simplifying processes for maximum impact.

• Career Path Mentoring: Drawing from my own career, I offer tailored advice to help safety professionals navigate their professional growth and achieve long-term success.

• Public Speaking Development: I coach mentees to communicate safety messages with clarity and confidence, enhancing their ability to engage and influence stakeholders.

• Organizational Impact: By passing on my expertise, I empower safety teams to drive continuous improvement, fostering a stronger, more proactive safety culture.

I coach and mentor organizations and project teams to adopt Lean Construction Institute (LCI) principles, empowering them to identify and eliminate the eight types of waste with a focus on enhancing safety. With my Lean Six Sigma Green Belt and experience at two top-ten U.S. construction companies, I provide training and guidance to help teams develop their own strategies for safer, more efficient construction projects.

• Defects: I train teams to recognize and address errors in construction processes, enabling them to prevent rework that could lead to safety risks like falls or equipment issues.

• Overproduction: I mentor teams to apply Just-In-Time principles, helping them identify ways to avoid excess materials that clutter sites and create trip hazards.

• Waiting: I coach teams to optimize workflows, guiding them to reduce idle time and prevent rushed tasks that heighten accident risks.

• Non-Utilized Talent: I guide leaders to engage all team members’ insights, fostering a safety-first culture through collaborative hazard identification.

• Transportation: I train teams to streamline material and equipment movement, helping them minimize handling that could cause injuries or incidents.

• Inventory: I mentor teams to implement Just-In-Time inventory management, enabling them to reduce excess stock that obstructs safe pathways.

• Motion: I coach teams to enhance site layouts using 5S principles, guiding them to cut wasted movements and reduce ergonomic risks.

• Extra Processing: I train teams to identify and eliminate redundant steps, ensuring tasks are efficient and safety-focused to minimize fatigue and hazards.

Through regular site and shop visits, I create tailored safety audits with actionable outputs, coaching your team to conduct thorough audits and document daily corrections in the field and shop, ensuring compliance with OSHA 1910, 1926, and NC DOL standards.

• Customized Safety Audits: I design site-specific audit protocols that identify hazards and align with OSHA 1910, 1926, and NCOSHA requirements.

• Actionable Outputs: Audits produce clear, practical recommendations, enabling immediate corrective actions to enhance workplace safety.

• Team Coaching: I train supervisors and workers to perform audits confidently, fostering a proactive approach to safety management.

• Daily Documentation: I guide teams to record corrections in real-time, ensuring consistent hazard mitigation and regulatory compliance.

• Regular Site Visits: Frequent shop and field assessments maintain ongoing vigilance, reinforcing a culture of safety and accountability.

I assist organizations in conducting thorough incident investigations using cause mapping and root cause analysis to uncover multiple causes, enabling cost-effective, system-changing corrective actions that reduce future incidents, while also supporting claims management and rapid return-to-work strategies to lower recordable incident rates, lost time incidents, and high EMR rates.

• Cause Mapping and Root Cause Analysis: I guide teams in identifying multiple incident causes through structured analysis, ensuring comprehensive understanding for effective solutions.

• Cost-Effective Corrective Actions: By pinpointing root causes, I help implement systemic changes that prevent recurrence, optimizing safety investments.

• Claims Management Support: I streamline claims processes, minimizing financial and operational impacts while ensuring compliance and efficiency.

• Rapid Return-to-Work Programs: I develop strategies to safely reintegrate employees, reducing lost time and maintaining workforce productivity.

• Incident Rate Reduction: My approach lowers OSHA recordable incidents, lost time rates, and EMR scores, enhancing safety and reducing costs.

For trade partners, I develop site-specific safety plans and JHAs, train supervisors to prepare their teams before project kickoff, and ensure alignment with general contractor requirements. For general contractors, I vet trade partner safety plans, identify high-impact safety activities, and support compliance with platforms like Avetta and ISNetworld. These preconstruction preparation services ensure project success for both trade partners and general contractors.

• Site-Specific Plans and JHAs: I create tailored safety plans and Job Hazard Analyses for trade partners, ensuring compliance and site readiness.

• Supervisor Training: I train trade partner supervisors to prepare their teams on approved safety systems before project start, fostering preparedness.

• Preconstruction Meeting Support: I represent trade partners or general contractors at meetings, clarifying requirements and aligning expectations for seamless execution.

• Vetting Trade Partner Plans: For general contractors, I evaluate trade partner safety plans and systems during scope review or preconstruction to ensure quality and compliance.

• High-Impact Safety Strategies: I guide general contractors in identifying and implementing key safety activities, optimizing results and supporting Avetta and ISNetworld compliance.

I guide organizations in optimizing their safety technology, whether implementing a new tech stack or enhancing existing tools like Procore, SafetyCulture, and Predictive Solutions, along with reporting platforms like Power BI. With expertise in selection, implementation, and maintenance, I ensure your safety tech delivers maximum value, empowering your team to work efficiently and focus on results.

• Tech Stack Expertise: I leverage my experience with Procore, SafetyCulture, Predictive Solutions, and Power BI to align your safety tech with organizational goals.

• Strategic Selection: I assist in choosing the right safety tools, ensuring they meet your needs and provide cost-effective solutions.

• Seamless Implementation: I guide the setup process, integrating tools smoothly to minimize disruption and maximize functionality.

• Maintenance and Optimization: I provide ongoing support to keep systems running efficiently, troubleshooting issues and updating processes as needed.

• Team Empowerment: I train your team to use safety tech effectively, transforming it into a powerful asset that saves time and drives measurable safety outcomes.

Builder is Uptown Safety’s companion app for the TWI training program, and the takeaway from the course. It holds each skills breakdown, records who has been shown, tried out and put on their own, and keeps your people’s certs next to their training. It runs on any phone, tablet or computer.

Job breakdowns (TWI)

• myJIB: Each supervisor’s own job breakdowns, searchable alongside the company’s, with open, share, PDF and duplicate.

• New JIB: Name a task to get an AI-drafted first breakdown, or talk the job through out loud. The supervisor reviews, edits or rejects every step.

• TWI Card: The Job Instruction pocket card, always on hand.

People and training records

• Training records: Shown, Tried out and Put on their own for each skill, with the date and who taught it. A Refresher due flag appears when a company JIB is changed.

• Employees: A roster with trade, job, skills, and certs with expiry dates kept next to the training record.

• Job Tree: Company, job, supervisor, people. Supervisors manage their own people; admins see every supervisor.

Support for the training

• Training view: Who is trained on which skill, with date and job filters and CSV or PDF export.

• SDS lookup: Find a safety data sheet by product, maker or product number while you prepare a breakdown.

• Admin: Invite Admins, Supervisors and Viewers, set access by module, add your logo to PDFs.

Built for supervisors and their crews

• Roles: Admin, Supervisor and Viewer. Workers are roster records and do not need accounts.

• Languages and devices: English and Spanish. Runs on any phone, tablet or computer.